Effective Date: 2nd July 2006
Millhouse Clinics Alvechurch is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This page explains how we use your personal data, how cookies are used on our website, and the terms governing your use of this website.
By accessing and using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use this website.
Website Content
The information provided on this website is for general information only. Although we make every effort to ensure the information is accurate and up to date, it may be amended without prior notice.
Information on this website should not be considered medical advice and should not replace a consultation with a qualified healthcare professional. Individual suitability for treatments can only be determined during a clinical consultation.
Accuracy of Information
While we take reasonable care to ensure the information on this website is accurate, Millhouse Clinics Alvechurch makes no warranties or representations regarding the completeness, accuracy, reliability or suitability of the information contained within this website.
To the fullest extent permitted by law, Millhouse Clinics Alvechurch excludes liability for any loss or damage arising from reliance on information contained within this website.
Intellectual Property
Unless otherwise stated, all content on this website, including text, photographs, logos, graphics, branding, videos and website design, is owned by or licensed to Millhouse Clinic and is protected by copyright and intellectual property laws.
You may view, download or print pages for your own personal, non-commercial use only.
You may not reproduce, distribute, modify, publish or commercially exploit any content without our prior written permission.
Any trademarks appearing on this website that are not owned by Millhouse Clinic are acknowledged where applicable.
External Links
Our website may contain links to third-party websites for your convenience. These websites operate independently of Millhouse Clinics Alvechurch, and we are not responsible for their content, privacy practices or availability.
The inclusion of a link does not imply endorsement.
Governing Law
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Who We Are
Millhouse Clinics Alvechurch (“we”, “our”, “us”) is the data controller responsible for the personal information collected through this website.
Millhouse Clinics Alvechurch
Radford Road, Birmingham B48 7LD
Email: info@millhouseclinicsalvechurch.com
Telephone: 0121 493 6906
What Personal Information We Collect
We may collect the following personal information when you contact us or use our website:
Where you become a patient, additional health information may be collected separately as part of your medical consultation and treatment records.
How We Use Your Personal Information
We use your information to:
Our Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal information under one or more of the following lawful bases:
Sharing Your Information
We will never sell your personal information.
We may share your information with trusted third-party service providers where necessary to operate our business, including:
All third parties are required to keep your information secure and process it in accordance with UK data protection legislation.
How Long We Keep Your Information
We retain personal information only for as long as necessary.
Website enquiries are generally retained for up to 12 months, unless they lead to becoming a client.
Clinical records are retained in accordance with current legal, professional and regulatory requirements relating to healthcare records.
Marketing preferences are retained until you withdraw your consent.
Your Rights
Under UK GDPR you have the right to:
To exercise any of these rights, please contact us using the details above.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Marketing
If you choose to receive marketing communications from us, you may withdraw your consent at any time by clicking the unsubscribe link in our emails or by contacting the clinic directly.
Complaints
If you have concerns about how we process your personal information, we would appreciate the opportunity to address them.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Information can be found at www.ico.org.uk.
What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help the website function correctly, improve user experience and provide information about website usage.
Some cookies are essential for the operation of the website, while others require your consent.
Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off.
Examples include:
Analytics Cookies
With your consent, we use Google Analytics to understand how visitors use our website so we can improve its performance and user experience.
Google Analytics may collect information including:
Google Analytics does not identify you personally.
Social Media Cookies
Where social media functionality is enabled (such as Facebook or Instagram sharing), these providers may place cookies on your device.
These cookies are controlled by the respective social media platforms.
Embedded Video Cookies
Our website may contain embedded videos from YouTube or Vimeo.
Viewing these videos may allow those providers to place cookies on your device.
Please refer to their respective privacy policies for further information.
WordPress Cookies
As this website is built using WordPress, certain cookies may be used to ensure website functionality and improve your browsing experience.
Managing Cookies
When you first visit our website, you will be asked whether you wish to accept non-essential cookies.
You can withdraw or change your consent at any time through our cookie settings or by adjusting your browser preferences.
Please note that disabling some cookies may affect the functionality of the website.
Copyright
© Millhouse Clinics Alvechurch. All Rights Reserved.
The content of this website may not be copied, reproduced, distributed, stored or transmitted in any form without prior written permission from Millhouse Clinics Alvechurch, except for your own personal, non-commercial use.
You may print or download extracts for personal use only and may share content with others for their personal use provided Millhouse Clinic Alvechurch is acknowledged as the source.
Commercial use or reproduction of any content without written permission is strictly prohibited.
Changes to This Policy
Millhouse Clinics Alvechurch reserves the right to update this Privacy Policy, Cookie Policy and Terms of Use at any time.
Any updates will be published on this page together with the revised “Last Updated” date.
